Introduction
Enterprise Resource Planning (ERP) systems like Epicor are critical for managing operations, finances, and supply chains. But over time, even the most powerful ERP systems can underperform—causing inefficiencies, delays, and user frustration. When this happens, working with experienced Epicor consultants can be the turning point for getting your ERP back on track.
At Epicforce Tech, we specialize in helping organizations unlock the full potential of their Epicor ERP investment. In this article, we explore five impactful ways our Epicor consultants help optimize underperforming systems for long-term success.
1. Identifying Root Causes of Performance Issues
Many businesses struggle with a sluggish or unresponsive Epicor environment, often without understanding the root causes. Our Epicor consultants begin with a thorough system health check, which includes:
- Analyzing hardware and server performance
- Reviewing SQL database indexing and query efficiency
- Checking for integration bottlenecks
- Validating system version and patching levels
At Epicforce Tech, we go beyond surface-level diagnosis. Our consultants document every issue with actionable insights and a prioritized remediation plan tailored to your business context.
2. Streamlining Business Workflows and Processes
A common reason ERP systems underperform is because they’re not aligned with actual business processes. Many companies continue using outdated workflows or manual workarounds that reduce efficiency.
Epicforce Tech’s Epicor consultants help by:
- Mapping existing business processes vs. Epicor’s configured workflows
- Recommending automation opportunities using Epicor BPMs (Business Process Management)
- Rebuilding inefficient approval chains or redundant tasks
- Aligning modules with actual user needs (e.g., production, finance, sales)
This results in improved cycle times, fewer errors, and increased user adoption.
3. Optimizing Customizations and Integrations
Customization is often necessary—but poorly implemented customizations can cause more harm than good. Similarly, integrations with third-party systems (CRM, WMS, eCommerce, etc.) can break or slow down the ERP if not maintained properly.
Epicforce Tech’s consultants:
- Audit existing custom code, extensions, and scripts for performance
- Refactor or remove outdated or conflicting customizations
- Ensure integrations follow Epicor’s API and data standards
- Introduce version-control best practices to manage future updates
With this approach, we ensure customizations add value instead of creating technical debt.
4. Enhancing Reporting and Decision-Making Tools
Slow or inaccurate reporting is a major symptom of ERP underperformance. Executives often wait too long for critical insights, or teams rely on spreadsheets exported from Epicor.
Epicforce Tech’s Epicor consultants bring reporting up to standard by:
- Designing role-specific dashboards using Epicor’s built-in tools
- Building SSRS or Crystal Reports that load fast and present relevant data
- Introducing data governance practices to improve accuracy
- Training users on self-service reporting to reduce IT dependency
Our consultants prioritize clarity, speed, and decision-enablement in every report delivered.
5. Training and Change Management for Long-Term Optimization
Even a perfectly configured ERP can underperform if users don’t understand how to use it efficiently. Many ERP issues stem not from the software—but from a lack of training, documentation, or ongoing support.
Epicforce Tech solves this through:
- Role-based training programs that focus on real tasks and user scenarios
- Refresher sessions post-go-live to reinforce key workflows
- Creation of SOPs and documentation customized for each department
- Helping stakeholders embrace ERP updates and changes through structured change management
With our user-focused training approach, businesses see a marked improvement in ERP utilization and ROI.
Conclusion
An underperforming Epicor ERP system isn’t a failure—it’s a signal that expert intervention is needed. Epicforce Tech’s Epicor consultants bring not just technical expertise, but a strategic understanding of how ERP systems must evolve with your business.
Whether you need to fix performance issues, optimize workflows, enhance reporting, or retrain users, Epicforce Tech can help you turn Epicor from a burden into a true business enabler.
Looking to get more out of your Epicor ERP system? Connect with the Epicor consultants at Epicforce Tech for a no-obligation optimization assessment tailored to your business.
Read More:
Why You Need Expert Epicor Consultants for Your Business
Integrating BI Tools with Epicor: Insights from Epicforce Tech Consultants
Upgrading Epicor ERP Without Disruption: How Epicforce Tech Consultants Make It Smooth
How Epicforce Tech’s Consultants Guide You Through Complex Epicor Customizations
How Epicor ERP Consultants Can Help You Achieve Industry-Specific Compliance
